NYC IT Works™ provides small businesses an elite technology

needs assessment and implementation to run a lean,

cost effective operation.

 

 

Technology is a rapidly changing resource that can make or break your small business.  NYC IT Works can help guide your technology investment to be lean, efficient and affordable while providing cutting-edge solutions that work.  We provide services that are dynamic and allow your business to grow without being restricted to your technology environment.

 

Products offered in our Small Business Package:

 

• Network and Technology Assesment and Design - NYC IT Works™ performs a complete network and technology assesment with you to fully understand your business needs with respect to network connections and ISP providers, user applications, device assesment, data integrity, as well as any other pertinent technologies that impact your business- allowing us to deliver a budget minded solution that optimizes efficiancy and performance.

 

• 24/7/365 Helpdesk with customizable and branded ticketing capabilities - NYC IT Works™ provides a 24/7/365 USA based helpdesk with trained professionals on the technologies your business uses.  Our helpdesk services offer remote support options, live chat, and phone support and even includes customizable branding options so your helpdesk functions as if within your organization while freeing up critical resources for your business.

 

• Local Certified On-Site Support Technicians - NYC IT Works™ deploys a team of certified, courteous technology professionals that can provide service, hands on support, and even training at your location, an elite service for your mission critical technologies - ensuring a great experience and making your technology work for you.

 

• Mobile Device, Tablet, PC and Laptop Support & Management - NYC IT Works™ can support your companies desktop and laptop computers running any major operating system as well as mobile devices, cell phones, tablets and any other personal technology. Bring your own device policy implementation and we also offer hardware as a service packages keeping your business infrastructure with the latest and greatest, most up to date equipment.

 

• Email, Productivity and Communications Services - NYC IT Works™ offers elite Email, Productivity and Communications solutions such as Hosted Exchange or Managed Microsoft Exchange, Office, Google Apps, GMail, Dropbox, HipChat and more tools, applications and other services to get your business communicating and being productive using today's cutting edge brands and technologies.

 

• Server, Virtual Server and Virtual Desktop - NYC IT Works™ can manage your server infrastructure and help deploy virtualization and or cloud services in dedicated data centers with guaranteed uptime, upgrades, backups and maintainence, supporting latest technologies such as VMWare.  We also offer virtual desktop solutions to streamline end user experiences and remote access to keep your business flexible. 

 

 

AND MORE - Contact Us to customize your small business services package.

 

 

NYC IT Works™  can make your technology work with smart, cost-effective, and professional services, solutions & support provided by certifed, licensed technology professionals.